Housing Case Manager

Housing Case Manager
Hours: Full-Time 40 hours (occasional weekend/evening events)
Reports to: Shelter Supervisor

Qualifications:

• Associate or bachelor’s degree in human services or a related field is preferred, but equivalent experience will also be considered.
• Basic knowledge, understanding and experience working with victims of domestic violence and/or sexual assault.
• Self-motivated, self-directed, organized, responsible.
• Ability to respond effectively to crises.
• Excellent oral, written, and electronic communication skills
• Skilled at building interpersonal relationships in the community
• Ability to maintain confidentiality.

 
Perks:

• Safe Place offers a competitive benefits package, including paying 85% of the single employee’s premium for health, vision, and dental insurance.

 
Housing Responsibilities: 

• Assess (ESG) Emergency Solutions Grant and (SDAP) Security Deposit Assistance Program client eligibility.
• Assist clients with housing applications.
• Work with clients to develop individualized housing plans, complete paperwork.
• Continually monitor and evaluate each client’s progression through their housing case management plan and develop corrective action provisions as needed.
• Prepare case management related reports.
• Maintain contact with grant administrator, property managers/landlords and other agencies, as needed.
• Complete housing inspections in accordance with the SD Housing requirements.
• Maintain client related data systems, including case notes and complete HMIS entries.
• Assist Executive Director and Business Manager with monthly ESG grant request or reports as needed.
• Provide referrals and information about other programs to victims.
• Work closely with the shelter staff to communicate needs and to ensure seamless continuity of services.
• Provide on-call crisis advocacy alternating weekend and holiday rotation with other on-call crisis advocates.

 Advocacy Responsibilities:

• Direct client services to include trauma informed care, advocacy, in-take, protection orders, and sexual assault.

·     Work closely with the shelter staff to communicate needs and to ensure seamless continuity of services.
·     Document all interactions as required.
·     Maintain safety and security precautions.
·     Crisis intervention and safety planning with clients/potential clients.
·     Respond to emergency requests and/or needs by clients.
·     Rotate on call duties as assigned.

Hours of work:

• Monday through Friday; occasional evenings and weekends
• Ability to adjust hours as needed to cover events and needs of the position.